Customer Insights Analyst | Dublin, CA | H1B, H4EAD, GC, GC-EAD, OPT-EAD | C2C, W2, FTE | 7+ to 10+ years

 

Customer Insights Analyst

Job Title: Customer Insights Analyst
Location: Dublin, CA
Visa: H1B, H4EAD, GC, GC-EAD, OPT-EAD
Job Type: C2C, W2, FTE
Experience: 7+ to 10+ years

Job Details:

• Analyze customer data and behaviors to drive marketing and product strategies.
• Develop segmentation models and customer profiles.
• Collaborate with marketing and product teams to enhance customer experience.

Responsibilities:

• Conduct quantitative and qualitative analysis of customer data.
• Generate insights and recommendations for customer retention and acquisition.
• Monitor and report on key performance indicators related to customer satisfaction.

Requirements:

• Bachelor’s degree in Marketing, Business Analytics, or related field.
• Proven experience in customer analytics or market research.
• Proficiency in data analysis tools (e.g., SQL, Excel, Tableau).
• Strong communication and presentation skills.

Skills and Connections:

• Ability to translate data insights into actionable business strategies.
• Understanding of customer lifecycle and journey mapping.
• Connections with CRM software providers and customer experience professionals.

CONNECTION LINK:https://www.linkedin.com/in/dreakansh-151217126/