Customer Insights Analyst
Job Title: Customer Insights Analyst
Location: Dublin, CA
Visa: H1B, H4EAD, GC, GC-EAD, OPT-EAD
Job Type: C2C, W2, FTE
Experience: 7+ to 10+ years
Job Details:
- Analyze customer data and behaviors to drive marketing and product strategies.
- Develop segmentation models and customer profiles.
- Collaborate with marketing and product teams to enhance customer experience.
Responsibilities:
- Conduct quantitative and qualitative analysis of customer data.
- Generate insights and recommendations for customer retention and acquisition.
- Monitor and report on key performance indicators related to customer satisfaction.
Requirements:
- Bachelor’s degree in Marketing, Business Analytics, or related field.
- Proven experience in customer analytics or market research.
- Proficiency in data analysis tools (e.g., SQL, Excel, Tableau).
- Strong communication and presentation skills.
Skills and Connections:
- Ability to translate data insights into actionable business strategies.
- Understanding of customer lifecycle and journey mapping.
- Connections with CRM software providers and customer experience professionals.
CONNECTION LINK:https://www.linkedin.com/in/dreakansh-151217126/
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